Q: The light does not turn on any more, what's wrong with it?

• A: Replace the batteries. The common name for the replacement batteries include LR41 and AG-3.

Q: I just replaced the batteries, but the light still does not turn on. What's wrong with it?

• A: Check the battery polarity. Refer to the assembly diagram on this web site.

Q: The batteries are stuck in the pen barrel, how do I get them out?

• A: Tap the pen on a hard surface.

Q: Is there a warranty for the Glowing Color Light Pen?

• A: There is no warranty for this pen.

Q: How long will the light stay on?

• A: The fresh batteries will have an average life of about 6 hours of continuous lighting.

Q: What is the functional description of clicks to Pen and Light?

• A: Each click will cycle through Pen & Light - Off - Pen Only - Off functions.

Q: I just replaced fresh batteries, but the light won't turn on. What's wrong with it?

• A: The LED light may be burned out. The LED light is sealed right into the pen assembly and it cannot be replaced.